Veterans One-Stop Center of WNY, Inc.

1280 Main Street, Suite 204, Buffalo, NY 14209, (716) 898-0110

80 Professional Parkway, Lockport, NY 14094, (716) 898-0110

29 Liberty Street, Suite 207, Batavia, NY 14020, (585) 300-4604

Case Management Services

Case Management Services are the heart of the Center’s ability to offer each and every client an individualized and holistic path to wellness. Regardless of a client’s needs or entry point, the veteran and/or family is assigned a case manager. Case Managers make holistic assessments, work with clients to develop personalized plans, and then follow through to assist in meeting goals. Case Managers monitor levels of accomplishment and work with the client to adjust plans along the way as circumstances change. Case Managers are key in coordinating all program elements and services offered.